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Tips on Post-COVID Business Continuity

How to Gear up to Transform into Safe Workspaces

  By C Krishniah Chetty Group of Jewellers

 “Our history includes sailing through the 1898 Plague, 1914 The First World War, 1918 Spanish Flu, 1929 Great Depression, 2008 Financial Meltdown, now and the Global COVID19 Pandemic.  All these events did not result in a business closure for 45-plus days. As responsible organised business houses we understand the difficult times that businesses are going through, but the only way ahead is strict and diligent compliance. We share our process developed with assistance of medical experts and our internal teams to help show the way and plead with all to avoid any risky mis-steps”,shares Dr  C. Vinod Hayagriv, MD & Director, C Krishniah Chetty Group of Jewellers

 Employees

  •  It should be mandatory for each employee in a showroom to download the Aarogya Setu App and keep a check on their health.
  • All employees are required to wear masks.
  • Wear face visors.
  • Mandatorily sanitize hands with 70% alcohol content sanitizers, sanitize palms  till elbows, so as to avoid contamination while resting arms on desks/ counters.
  • Get their temperature measured with a thermal gun every day at entry point, even after lunch time entry.
  • All staff must report any status other than green immediately to their reporting managers/ bosses
  • Furnish google locations just before they leave home for work daily on What’s app to disclose if in containment zone published regularly by the local authorities.
  • Staff who show symptoms of Covid -19 should be isolated for investigation by medical professional.
  • Staff  required to give a health declaration providing travel and health history immediately or prior to joining work.
  • Provide a small coir foot mat at entrance with a sponge sheet below soaked in water mixed with 2% Sodium Hypo-chloride solution.
  • Ensure tools, keyboards, mouse pads, weighing scales if any, calculators, pens, credit card machines, measuring equipment like tapes, scales etc. are sanitized with sanitizers at least twice to thrice a day. Staff not to share their tools, masks, gloves etc. to carry home and bring to work daily.
  • Ensure 33% staff norms are practised by roistering staff according to local authority guidelines.
  • Any employee completing travel from outstation joining back work to be quarantined for 14 days then only allowed to work after a simple medical practitioner/ doctor’s examination.
  • Not to touch customers/ visitor’s baggage/ materials.
  • Try to avoid touching credit cards of clients, adopt practice to let clients insert their cards and type the amount by staff and password by clients themselves.
  • When cash is touched sanitize self immediately.
  • Use toilets also with social distancing. One at a time or at half capacity.

Retail outlets

  • Air-conditioners must be fitted with micro filters temperature to be maintained at 25°C in the showrooms, 26°C in office and 28°C at workshops
  • Elevators to keep to social distancing at half capacity.
  • Regular team meeting can take place through the various video calling apps
  • Routine sanitization of all doorknobs, lights and fans, air conditioning remotes, rest room surfaces. All table-tops and stations must be sanitized regularly and micro-fibre cloth to be used for maximum sanitization. By effective housekeeping or staff who can be appraised properly lovingly.

Customers

  • Encourage customers to download the  Aarogya Setu app and step out only if personal health is good
  • For customers that walk in, temperature check up at the entry point is critical, followed by use of sanitizer protocol
  • Maintaining a register for customer details be it NRIs or foreigners to give a declaration of name, address, hotel name and room number.

Jewellery businesses

  • Special hygiene of the jewellery should be maintained at the showrooms.  All jewellery must be cleaned with ultra-sonic and UV machine regularly and tools are sanitized.

Retailers are recommended to give utmost priority to these measures for smooth running of their businesses

Covid-19 advisory is available on website www.ckcjewellers.com/covidadvisory for  small, medium and large businesses, can learn and adopt the same in their operations.

 For details on how to prepare for business continuity, refer to the video : https://www.youtube.com/watch?v=nqi6Vdd88SU&feature=youtu.be .

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