Beauty & SkinLiving

Kiehl’s since 1851 goes Online

E-Commerce Website

  Kiehl’s Since 1851, the New York City-based apothecary and creator of fine quality skin and hair care launches its first-ever E-Commerce website in India,


  • Kiehl’s Koncierge is a Live Chat feature that provides E-consultations and elevates the online customer experience through complimentary and individualized skincare consultations by providing them with tailor made skins solutions according to the concerns shared with the E-Kiehl’s Customer Representatives. The Chat facility is from Monday-Friday, 10am -4pm.
  • Always On Offers: The brand has always embraced its patrons through various exclusive online offers on every purchase and continues to do the same on its digital platform through the Always on Offer functionality. This offering enables consumers to have access to their favourite Kiehls products and exciting offers whenever they visit the site. The driving force of Kiehl’s vision is the ‘try before you buy’ initiative, which allows clients to try products before they purchase. The brand continues to uphold the policy with its E-Boutique by offering complimentary samples and free shipping pan India on every order.
  • Healthy Routine Finder is another key feature where one can take a quiz to find skincare solutions best suited to their needs. This tool is broadly categorised into two parts which suggest simple and advanced routines respectively.

  Link to the website:

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